Field Coaching of Managers and Supervisors

This scenario is very unlikely, you may say. However, in the early 1960s, maintenance reliability was limited to replacing a component only when it failed. This practice created a vicious circle in which the more breakdowns there were, the more delays there were in deliveries, and the more production time had to be increased to compensate for the uncertainties and risk management. It goes without saying that this business strategy and the chain reaction it created directly impacted production costs, resulting in reduced profits. In an economy where globalization has brought a competitive dimension to a level never seen before, the gymnastics of operations management was given a new twist when the concept of preventive maintenance was finally introduced. The simple (but brilliant) idea of scheduling recurring maintenance activities to prevent failures rather than react to them resulted in a reduction of total unplanned downtime, thereby reducing the trend of rising costs and, more importantly, regaining control of operations.